Why should a customer hire Axiom over another roof restorer?
We are a local business providing the highest quality professional roof restorations, using only the best roofing membranes by Roof Reviver.
What experience, skills, or training do you have to make you the right person for the job?
Our professional staff represent the full spectrum of roofing specialities to suit all customer requirements, with years of experience in all aspects of restoration.
Is there a particular aspect of your trade or industry that you specialise in?
We specialize in the restoration of tired old tile and metal roofs. Our service starts with a detailed inspection to determine your roof's needs, followed by pressure cleaning, carrying out repairs as necessary, sealing and painting using 100% acrylic roofing membrane, by Roof Reviver.
How do you normally charge for your service?
We quote on the basis of our customers individual needs. All roofs differ despite their size, as such we take a tailored approach to give our customers the fairest price.
What makes your pricing competitive?
We are able to offer competitive pricing whilst using the worlds leading materials because we tailor our quotes to our customers individual requirements, rather than using formulaic 'by the square meter' pricing, which translates into both attention to detail and savings for our customers.
How can a customer save money before you start the work?
Depending on the circumstances of the individual job, there is the potential for the customer to undertake some tasks relating to preparation that could save you money; this can be discussed after initial inspection.
What are the typical things that you need to know before you can provide a quote to a customer?
We ascertain the customers wishes and gather relevant details to book an inspection and assessment of their roof. Providing our findings to the customer, we then consult with them to select a preferred roofing membrane from our range. At this stage an accurate, tailored quote is provided.
Are you an insured business and do you guarantee your work?
Yes. We have full public liability cover & personal injury insurance for all staff. We guarantee our workmanship and roofing membranes, with warranties up to and including 12 years available.
What makes you the most reliable and trustworthy person for the job?
As the owner of Axiom Roof Restorations, I insist upon the highest levels of integrity from myself and expect no less from any of my staff, from administration through to tradesman. Our customers deserve tradesmen who are on time, reliable, perform quality work and are honest at all times--this is the ethic and undertone of our business.
What questions do customers most commonly ask you and what is your answer?
How durable are your coatings? We use the best primers and highest quality 100% acrylic roofing membranes, with warranties up to 12 years available.
Can terracotta tiles be painted? Yes! Membranes have recently been pioneered with the development of a primer suitable for terracotta tiles.
What questions should a customer ask to hire the right service professional?
Is the business independent and local or part of a franchise? An independent local has the autonomy and flexibility to provide tailored service to meet customers specific needs and is unincumbered by franchise fees. With Axiom, this translates into the highest standard of work, using our own choice of materials, delivered at a lower price.
What do you like most about your job?
Certainly the customer satisfaction. We believe in what we do and take a lot of pride in our work, and so when we deliver the finished product to a happy customer we feel a great sense of satisfaction.
Do you have a favourite customer story you would like to share?
Recently, one of the guys returned to a just completed job for a large family with 6 children to offer them a haul of toys his children had grown out of. It was nothing for him but seemed to mean a lot to them, the kids loved it!
How did you decide to get into restoration?
I loved the concept; restoration seemed to me a great service that saved customers a fortune when compared with a re-roof, which was usually unneccessary, and looked fantastic. I was impressed by the process and inspired by the way in which a dirty, damaged roof could be transformed.
For more information from us directly, please don't hesitate to get in touch...
Independent and Local / Fully Insured / 100% Australian roof coatings / Up to 12 year warranty available / Quality workmanship /
Safe for collection of drinking water / Environmentally friendly / Free inspections and quotes / Heat reflective coatings available
Professional Roof Restoration
- Servicing Clarence Valley, Coffs Coast & surrounding areas -